The Letterstack team takes our users’ trust in us extremely seriously. We know that your data is important to you, therefore we keep it safe and private.
The EU’s General Data Protection Regulation (GDPR) became enforceable on May 25th, 2018, and replaces an older piece of European legislation. We are committed to complying with EU regulations.
Letterstack is a Data Controller in the sense of the GDPR.
As such, we are responsible for handling your personal data correctly and ensuring that it is also handled correctly by any 3rd parties we use.
We have ensured that all 3rd parties we use are compatible with the GDPR and that the necessary Data Processing Addendums (DPAs) are in place. We have also ensured that all opt-ins are clear and explicit so that we have your consent for storing your personal information and emailing you, and we have put in place internal processes for ensuring you can exercise your rights, and ensuring an appropriate level of security for your data.
As a data subject (i.e., an individual whose personal identifiable data may be being processed), you have several rights under the GDPR, including the right to access your data, the right to be forgotten (erased), the right to make corrections, and more.
To exercise any of these rights, for the time being please email firstname.lastname@example.org and state which right you would like to exercise, and we will respond with a confirmation and with the data being requested (if applicable) within the deadlines stipulated by the GDPR. Over time, we may create automated tools to help you exercise certain rights, such as the right to data portability, but these are not ready at the moment, and are significantly complex to create due to reliance on sub-processors to store some pieces of personal identifiable data.
In reference to your rights that modify or remove personal data, please note that we reserve the right to maintain backups up to a period of 30 days. Therefore, personal data as it existed before correction or removal will remain in the form of backups for up to this duration after your requested changes are made.
Below is the status on our sub-processors: