Last updated: February 4, 2025

This privacy policy sets out how LetterStack uses and protects any information that you volunteer when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

We can be reached via email at marketing@letterstack.co

Mailing Address

LetterStack | 6 Kilmer Rd Ste B PMB 7016 | Edison, NJ 08817

This Privacy Policy explains how information about you is collected, used, and disclosed by LetterStack ("Company," "we," "us," or "our"). This Privacy Policy applies to information we collect when you use our websites, such as www.letterstack.co, our mobile applications, and the services, content, and materials made available through our websites or mobile applications (collectively, the "Services"), or when you otherwise interact with us.

By accessing or using the Services, you agree to this Privacy Policy, including the collection, use, and sharing of your information as described herein. If you do not agree with our Privacy Policy, you must not access or use the Services. This Privacy Policy does not apply to information collected by us offline or through any other means, or by any other website, app, or third party, including through any application or content that may link to or be accessible from the Services.

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The Important Stuff

We will not sell, distribute, or lease your personal information to third parties unless we have your explicit permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

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More Important Stuff

If you believe that any information we are holding about you is incorrect, incomplete, or you wish for it to be deleted, please write to or email us as soon as possible at the above address or email address. We will promptly correct any information found to be incorrect or remove any information you request to be deleted.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of this policy and, in some cases, we may provide you with additional notice (such as by adding a statement to our website or by sending you a notification). We encourage you to review our Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

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Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, participate in any interactive features of the Services, subscribe to a newsletter or email list, participate in an event, survey, contest, or promotion, make a purchase, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us.

The types of information we may collect include:

• Name
• Email address
• Password
• Postal address
• Phone number
• Occupation
• Employer information
• Photo
• Securely stored payment information (such as your credit or debit card and billing address)
• Preference or interest data
• Information you provide when you contact customer support or report a problem with the Services, including your email address, and records and copies of such correspondence
• Any other information you choose to provide

User Contributions:You also may provide information to be posted, submitted, published, displayed, or transmitted ("posted") on public areas of the Services or to other users of the Services or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Services with whom you may share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.Information We Collect AutomaticallyWhen you access or use our Services, we automatically collect information about you, including:

• Log Information: We collect log information about your use of the Services, including your Internet Protocol ("IP") address, web request, access times, pages viewed, web browser, links clicked, and the page you visited before navigating to the Services.
• Mobile Device Information: We collect information about the mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, mobile network information, and information about your use of our mobile applications.
• Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness.

Information We Collect From Other SourcesWe may also obtain information from other sources and combine that with information we collect through our Services. For example, if you create or log into your account through a third-party social media site, we will have access to certain information from that site, such as your name, account information, and friends lists, in accordance with the authorization procedures determined by such social media site.Use of InformationWe may use information about you for various purposes, including to:

• Provide, maintain, improve, and promote our products and services
• Provide and deliver the information, products, and services you request, process transactions, and send you related information, including confirmations and receipts
• Send you technical notices, updates, security alerts, and support and administrative messages
• Respond to your comments, questions, and requests, and provide customer service
• Communicate with you about products, services, surveys, offers, promotions, rewards, and events offered by the Company and others, and provide news and information we think will be of interest to you
• Monitor and analyze trends, usage, and activities in connection with our Services
• Personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests
• Facilitate contests, sweepstakes, and promotions, and process and deliver entries and rewards
• Link or combine with information we get from others to help understand your needs and provide you with better service
• Carry out any other purpose for which the information was collected

Sharing of InformationWe may share information about you as follows or as otherwise described in this Privacy Policy:

• With vendors, consultants, and other service providers who need access to such information to carry out work or perform services on our behalf
• When you participate in the interactive areas of our Services, certain information you provide may be displayed to other users, such as your name, photo, comments, and other information you choose to provide
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of the Company or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• With your consent or at your direction

Third-Party InformationWe may work with third-party service providers to help improve our Services. When you interact with third-party providers, you may be providing information directly to the third party. Some third-party services we engage include:

• Kit
• Webflow
• Transistor
• Riverside.fm

Note that when you use third-party services, their own terms of use and privacy policies will govern your use of their services. If you have any questions about such policies, you should contact the responsible provider directly.Opting Out of Targeted Advertising, Sharing, and SalesWe process personal information to understand and improve your experience with our Services and to serve you targeted advertisements. Some of these activities may be considered "sales" or "sharing" of your personal information or "targeted advertising" under certain privacy laws. To opt out of preference-based advertising, use this form. Note, this will not stop you from seeing sponsorships or advertisements in our newsletters, but those ads will be selected randomly rather than based on your known preferences.SecurityWe, or through third-party service providers, have implemented reasonable measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the Internet is never completely secure. Although we reasonably try to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk.Contact UsIf you have any questions about this Privacy Policy, please contact us at marketing@letterstack.co